AVCC
Category: PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

INFORMATION HELD

You consent to AVCC holding your name, address, telephone no., e-mail address, and bank details, when you complete the Hire Agreement in order to enter into a contract for the hire of their premises. This information is obtained directly from you and is not obtained from any other source.

WHAT WE DO WITH YOUR INFORMATION

The AVCC Bookings Manager will use your information to raise a contract and an invoice for the hire of the Centre. Your banking details, which are held on the Hire Agreement only, are used solely for the purpose of returning your deposit.  AVCC may need to use your information to advise you about issues with their administration or problems at the Centre.

The AVCC do not pass your information on to any other third parties.

HOW YOUR INFORMATION IS STORED

Your information is stored on the Hire Agreement and on the AVCC computer and its Booking System. (Your Bank details are NOT held on your invoice, the AVCC computer or Booking System.) All personal information held on the AVCC computer and Booking System is password secure or encrypted.

HOW LONG WE KEEP YOUR INFORMATION

Your contract will be kept for the duration of the hire and then three months after the termination of the hire. It will then be burnt/shredded.  Invoices will be kept for auditing purposes and retained for six years (legal requirement) after which time they will be burnt/shredded. Invoices only show your name and address.

YOUR RIGHTS

You have consented to supply us with your personal information. You have the right to access, amend or delete your information. Should you not wish to receive any communication from AVCC you should confirm this in writing or by e-mail to bookings@avcc-hallhire.co.uk.